Virgin Games: deposits and withdrawals

£10

The minimum deposit that can be made in a single transaction is £10.

One minimum for all methods; no per-method minimum is given.

Their page: help.virgingames.com › hc › en-gb › articles › 360009900420-Deposits-All-you-need-to-know

not stated

No GB page read says credit cards are refused. Deposit list names 'Visa Debit', 'Visa Electron', 'Mastercard'; the withdrawal table says 'Mastercard Debit'. T&C (Gamesys) has no credit-card clause.

Their page: help.virgingames.com › hc › en-gb › articles › 360009900420-Deposits-All-you-need-to-know

no deposit charge (T&C 5.1)

We do not charge you to deposit to or withdraw from your Member account.

T&C adds: no responsibility for currency conversion or fees from your card issuer, bank or financial institution.

Their page: virgingames.com › terms

PayPal no longer accepted

Please note that we are no longer accepting PayPal as a deposit or withdrawal method.

Their pages differ. Other page (updated 2 Nov 2026): 'PayPal is being removed as a payment method on our UK sites.' / 'In November, PayPal will no longer be available for deposits or withdrawals.' PayPal also absent from the deposit list.

Their page: help.virgingames.com › hc › en-gb › articles › 21974454108562-PayPal-Important-Information

Apple Pay and Google Pay

Apple Pay (For those using an iOS or macOS device)

Google Pay also in the deposit list. Google Pay cannot be withdrawn to (paid to a bank account in your name). Apple Pay withdrawals go to the bank account linked to the Apple Pay wallet; the withdrawal table still says bank is 'required' for 'Apple Pay / Google Pay'.

Their page: help.virgingames.com › hc › en-gb › articles › 360009900420-Deposits-All-you-need-to-know

not in the deposit-method list

You can make a deposit using the following payment methods:

Their pages differ. The deposit list names Visa Debit, Visa Electron, Mastercard, Apple Pay, Google Pay only; but the same article's max-deposit table has 'Instant Bank Transfer | £/€ 10,000' and a separate article explains 'Instant Bank Transfer can only be used when the bank account is registered in your own name.' Stricter reading kept.

Their page: help.virgingames.com › hc › en-gb › articles › 360009900420-Deposits-All-you-need-to-know

not offered

You can make a deposit using the following payment methods:

Neither pay-by-mobile nor paysafecard is in the deposit list (help-centre search for 'paysafecard' only matches hidden tags, not page text); withdrawal: n/a.

Their page: help.virgingames.com › hc › en-gb › articles › 360009900420-Deposits-All-you-need-to-know

£10

provided you have over £10 in your account balance which is not bound by a wagering requirement

Withdrawal table: minimum £10 for card, Apple Pay/Google Pay. T&C 5.7: minimums do not apply when you withdraw the entire balance.

Their page: help.virgingames.com › hc › en-gb › articles › 360009969780-Withdrawals-All-you-need-to-know

no withdrawal charge (T&C 5.1)

We do not charge you to deposit to or withdraw from your Member account.

Their page: virgingames.com › terms

within 4-24 hours; T&C: aim to authorise within 24 hours

Once requested, we will process your winnings within 4-24 hours.

Same page: 'Requested ... We will normally do this within 4 hours.' Issue page: 'We typically process withdrawals within 4 hours, however we ask that you allow up to 24 hours just in case.' T&C 5.9: 'We aim to authorise your withdrawal request within twenty four (24) hours'. Withdrawals cannot be cancelled once requested.

Their page: help.virgingames.com › hc › en-gb › articles › 360020985020-When-will-I-receive-my-withdrawal

by method, after processing

• Visa Debit Visa Direct: within 4 hours; otherwise up to 3 working days
• Mastercard up to 1 working day
• Bank account up to 1 working day
• Apple Pay up to 3 working days (stricter of three wordings)

If your card provider is with VISA Debit, this can take up to 3 working days for the funds to be cleared into your bank account.

Their pages differ. All after the 4-24 hour processing. Bank holidays: 'any payments will clear within 3 working days once processed'. Investigation only after five working days. Apple Pay disagrees across pages: 'When will I receive my withdrawal?' repeats the Visa text ('up to 3 working days' / 'within 4 hours'); 'Withdrawals: All you need to know' says 'normally clear in your account within 24 hours'; 'Apple Pay Withdrawals' says 'standard bank withdrawal timescales (1 working day)'.

Their page: help.virgingames.com › hc › en-gb › articles › 360020985020-When-will-I-receive-my-withdrawal

closed loop: back to the last deposit method

we operate a "Closed Loop" policy which means you must withdraw back to the last method that you deposited from.

Google Pay deposits are paid out to a bank account in your name; documents may be asked for.

Their page: help.virgingames.com › hc › en-gb › articles › 360009969780-Withdrawals-All-you-need-to-know

no outstanding verification requests; documents reviewed within 3 working days

provided that you do not have any outstanding verification requests and that your balance is above £10.

Verify page: 'We aim to review all documents within 3 working days'. T&C 5.6.1: deposit balance/winnings may be withheld until checks are done; 30 days to complete, then suspension.

Their page: help.virgingames.com › hc › en-gb › articles › 33628065421202-How-do-I-withdraw

£25,000 per transaction (card / Apple Pay / Google Pay); £250,000 per bank transaction; no period cap

• per transaction 25000
• per bank transaction 250000
• per period None

These maximum limits only apply per transaction, and we do not impose any restriction on the maximum amount that you may withdraw in any one time period.

Figures from the withdrawal table: Visa Debit / Mastercard Debit / Apple Pay-Google Pay £25,000; bank £250,000 ('if card is non-withdrawable or balance is over £50,000').

Their page: virgingames.com › terms